Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
173 Views
Message 1 of 2
Flag for a moderator

Keeping my number

Hi there,

On Wednesday I changed provider from EE to Virgin. Gave my PAC at the same time and ordered new phone and sim and asked to keep my number. It’s now Friday at 22:30 and my number has not changed over to the new Virgin Sim? Any thoughts please?

Thank you

0 Kudos
Reply
Highlighted
  • 1.66K
  • 243
  • 315
Super solver
159 Views
Message 2 of 2
Flag for a moderator

Re: Keeping my number

Please can you try dialling your landline, or another phone, just to confirm which number the mobile is actually using now.

have you got an iphone? I've noticed that iphones owners often need to  update the new numbers in their settings. 

https://appletoolbox.com/imessage-displays-the-wrong-phone-number-fix/

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
0 Kudos
Reply