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Incoming calls not connecting when in brussels

I am in Brussels most part of the week, most of the incoming calls are not connecting through, either it gets disconnected within couple of rings or when i attend the call it is blank.

Also, i only get 3G and not 4G. Ive searched the community for the answer but there isn't any i believe. I use iphone 8 and on sim only contract.

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Re: Incoming calls not connecting when in brussels

4G Roaming appears not to work in Belgium with SIM cards issued in the last 2 years. It's strange seeing Virgin's Base Roaming partner is Belgian Proximus

You can try this

For Android:
Select Apps from the Home Screen
Select SIM Toolkit Icon
Select Roaming
Select Select Mode
Select Manual
Select International-you are done, go back to Home Screen

To Switch back when in the UK:
Select Apps from Home screen
Select Virgin SIM Toolkit Icon
Select Roaming
Select Select Mode
Select Automatic and go back to Home Screen

For iOS:
Select Settings from the Home Screen
Select Phone Icon
Select SIM Applications
Select Roaming
Select Select mode
Select Manual
Select International and you are done, go back Home screen to retry

To change back when returning to the UK:
Select Settings from the Home Screen
Select Phone Icon
Select SIM Applications
Select Roaming
Select Select mode
Select Automatic mode - you are done, go back to Home screen
**It is critical that you set the SIM roaming applet back to Automatic mode once in the UK or you will not be able to access service when you return.**

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Re: Incoming calls not connecting when in brussels

4g never worked for me when I worked 6 months there last year. 

More than once I thought about marching up to the proximus hq near the nord train station and asking why.

4g didn't work at first in France on the Eurostar, but that started working some time in September last year. 

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Re: Incoming calls not connecting when in brussels

I am kind of managing data, problem with incoming calls is the most annoying part.

 

Regards

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