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asso64
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I need SIM unlock code for my PAYG

on ‎02-01-2022 17:50

I need SIM unlock code for my PAYG Alcatel 1054X as I am moving from Virgin to Giffgaff

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enlli
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Re: I need SIM unlock code for my PAYG

on ‎02-01-2022 18:20

Did you have a SIM upgrade in the last 18 months? If so the phone may well be unlocked as the new SIM cards would not work on locked phones.

Have you tried a different network SIM in the phone to test?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Zach_R
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Re: I need SIM unlock code for my PAYG

on ‎03-01-2022 08:36

Hi @asso64,

Thank you for your post and welcome to our community forums. We're here to help.

It's a shame to hear that you're looking to leave us. I'm going to send you a private message in a few moments so we can investigate this further. Please respond to this at your earliest convenience and we can go from there.

Thanks,
 



Zach - Forum Team


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