Virgin Media Community

[Griff8119]

Please let me know how I can get a new sim for my phone 

[Steven_L · Accepted solution]

Hey @Griff8119,

I have looked into your account and cannot see that you have been able to request a new sim.

I can arrange a new sim card to be sent out to you but would need to pass account security, we can do this via private message, that I will send over in a moment, so that we can get this arranged.

Regards

Steven_L 

[Griff8119]

Hi thanks for helping out but it has been that long since I used my virgin account I cannot remember any passwords or usernames that is one of the reasons that I could not get a sim card couldn't get on my account It was blocked because I had tried to put in usernames and passwords that I thought they were but it blocked me 

So yes I would like to pass security but I am not holding my breath