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KayleighMc
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Help no signal - think may be fraud

I received a text message from virgin yesterday with a Pac code.  I never requested a pac code so I just ignored the text. Now today I have no signal. Can’t text phone or receive calls. I am worried someone is using my details. 

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enlli
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Re: Help no signal - think may be fraud

I've escalated this for you 

If you use your mobile for bank and other verification, notify them immediately 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Corey_C
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Re: Help no signal - think may be fraud

Hi KayleighMc,

 

Thanks for your post and for reaching out to the community forums sorry to hear this has occurred.  I'll send you a PM to get your account details.

 

Cheers,

Corey C

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