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Mbro1
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Email address to make a complaint

Hi Virgin Media 

One of your employees has attempted to run a member of my family over. While this has been reported to the police. As one of virgin employees we would like to report this gross misconduct. We have it on cctv and would like to make a written complaint. As calling hasn’t received a response.  

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Paulina_Z
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Re: Email address to make a complaint

Hello @Mbro1,

 

Welcome to our Community Forum. Thank you for reporting this issue to us, we take these reports very seriously. I'm very sorry to hear that this incident has occurred. 

We're more than happy to look into this with you. I'm sorry to hear that you had some issues getting through to our call centre team to report this. 

 

I will send you a Private Message to discuss this issue further and get as much detail about this incident as possible. Please keep an eye out for a purple envelope a the top right corner of your Forum page. 

 

I will be in touch with you soon.

 

Thank you,

Paulina_Z
Forum Team



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