Recently changed over to Virgin network. I must say that I am very disappointed with the coverage. Claims that the coverage is better than other companies are not true. The network drops out poor signal strength where other networks iv used were strong. It may be cheaper but the network coverage is poor. Very disappointing.
EDIT: good point nodrogd - I "may" have not seen that possibility
I presume you mean the wifi coverage. First thing is to read through the 2 "pink" posts at the top of this forum board and try some of the suggestions in there. If those don't help then the next step would be to disable channel optimisation and separate the 2 wifi networks by renaming their ssid's. If that doesnt sort it to your satisfaction you should get your own wireless access point or wireless router and take control of your own wireless networking with Hub put into modem only mode
-------------------- Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
Visit http://192.168.0.1/ and login with your password (located on the bottom of your hub). In the menu on the left, navigate to Advanced Settings > Wireless > Wireless Signal. At the bottom of the page you will find the “Smart WiFi” section. Here tick the box labelled “Disable Channel Optimization” and apply the changes.
As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.