Virgin Media Community

[ItsMeJoe]

I am unable to login using the email i used to setup the my virgin mobile account. I want to change the email but i cant find a way to do it without being logged into the account. I click forgot email hoping to find an option to change the email but it just gives me my current one which i cant login with. When making the account i did a trick with my email using +1 on it so i can use the same email for multiple accounts but that seemed to have broke it.

[ItsMeJoe]

nvm i have managed to reset my account

[Jodi_S]

Hi ItsMeJoe, 

Apologies for the delay in getting back to you. Thanks for letting us know that you have managed to get on to your mobile account and reset the email address.

If you need any further assistance in the future please come back to us.

Kind regards Jodi.