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Smarty631
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Cannot register a Mobile account

I have been trying all day to register on the Mobile account but it keeps taking me back to the recaptcha tick box even when I've done it! I wish to get in the site to switch my old number to this simcard ! why is everything such a nightmare? 

Virgin glitch.jpg

 

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Martin_LM
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Re: Cannot register a Mobile account

Hi am sorry to hear that. please PRIVATE MESSAGE ME your account number and area number I can check your services and answer any other queries you may have. to PRIVATE MESSAGE me, just hover over my profile picture and click Send Message when the option comes up. Please don't post any personal info in this thread as it's public.


Here to help! I'm a technician helping out whilst working from home. Find out more


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justyna_dor
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Re: Cannot register a Mobile account

Hi. I have exactly the same problem. Can you help, please?

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David_Bn
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Re: Cannot register a Mobile account

Good Morning justyna_dor,

 

Thanks for your post and a very warm welcome to you!

 

Sorry to see you've been having issues with the registration of your mobile account, have you managed to find a solution to this problem or are you still seeking assistance.

 

If you can drop a response below, and we can assist further if required

 

Kindest regards,

 

David_Bn

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justyna_dor
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Re: Cannot register a Mobile account

Yes. It is still issue for me.  

Can you help with it please?

 

Regards,  

Justyna

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Tom_F
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Re: Cannot register a Mobile account

Sorry to hear this is ongoing @justyna_dor. If you're also having the same problem on a different browser - please get back to me via PM and I'll do all I can to help from there.

 

Tom 

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