4g signal in solihull birmingham=diabolical.

[Dereklad]

Im at work in postcode b929ln and the internet is absolutely diabolical has been for weeks.

when i first moved to my virgin sim the 4g signal was fantastic.no complaints.

but now its since o2 took over ,its absolutely dog  crap.

and yet the o2 signal checker says its a fantastic signal.

ive got iphone 11 and ive restarted it several time.

i feel like im being conned by o2.i can barely load a webpage.

[Adri_G]

Hi, Dereklad.

Thanks for reaching out on our help forums and sorry to hear of the issues with your mobile signal since your move to the O2 network.

You will be able to view if there are any issues, we are aware of here: https://status.o2.co.uk/. This will give you information on any faults as well as an estimated fix time.
If you are still having an issue and nothing is listed on the link above, please let us know so we can advise more from there.

Regards,

[enlli]

I see it's near the Land-rover Experience. Went there last year and have to say I had a really good 5G signal.

Have you changed to O2 proper or are you still Virgin  If you have changed I would suggest an O2 SIM card rather than Virgin

Just call into an O2 store with photo ID

[Dereklad]

yes i work at the rover.

i have got my original virgin sim.but it switched to o2..

yes i might get a proper o2  sim good idea,see if that works.

thanks

good idea.