on 07-02-2023 16:16
hi I got sky cinema added earlier and done it through chat and paid, later I go to on demand and movies and notice every single genre says upgrade so I don't know how I access the sky cinema genres or menu but I have a few in channel guide but not many so three times I was back in the chat bring told it's been added but I can't find any and I reset Everything now I'm absolutely going mental . I've paid for something I don't have or able to find can someone please help thank you
on 07-02-2023 17:18
There's two ways to access Sky Cinema content.
1: Broadcast channels in EPG positions 401-412
2: OnDemand content that you can access via Home > OnDemand > Movies > Sky Cinema
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on 09-02-2023 18:43
Thank you for reaching out to us here on the Community.
I am very sorry to hear you are having issues finding your Sky Cinema content.
Have you been able to locate this since your last post to us? If not, you can check this via the channel list here.
Please let us know if you have any questions.