Menu
Reply
Highlighted
  • 3.8K
  • 173
  • 297
Forum Team
Forum Team
175 Views
Message 21 of 23
Flag for a moderator

Re: error C130

Thanks for coming back to me

 

Let's take a closer look into, check out the purple envelope in the top right hand corner for my PM

 

Kindest regards,

 

David_Bn

0 Kudos
Reply
Highlighted
  • 223
  • 0
  • 16
Superfast
140 Views
Message 22 of 23
Flag for a moderator

Re: error C130


@David_Bn wrote:

Good Afternoon Felim_Doyle,

 

Thanks for your post and I'm sorry to see you've been having issues with our services. 

 

Has this issue since been resolved or is this still on going?

 

Kindest regards,

 

David_Bn


Sorry for the delay in getting back to you but an elderly family member had a fall and has been hospitalised so there has been little time for anything else.

Yes, as of 9AM on the day of the fault, the problem was resolved and has not recurred. However, I still don't fully understand the combination of issues that arose from this especially not being able to access much of the Virgin Media website. Perhaps the two were unrelated.

Félim
Aylesbury, Buckinghamshire, UK
Tags (1)
0 Kudos
Reply
Highlighted
  • 1.56K
  • 78
  • 158
Forum Team
Forum Team
136 Views
Message 23 of 23
Flag for a moderator

Re: error C130

I am really sorry to hear of your family member's fall. That quite rightly took priority.

I don't think your own issue and the website issue was related to be honest.  We also have a number to call to verify if there are area faults. And the number is more postcode specific.

Regards

 

Lee_R

0 Kudos
Reply