What did you do about all of your recorded programmes, series links, searches etc. when you swapped boxes?
Also, were you supplied with a replacement TiVo box or a new V6 box?
I've been putting off upgrading to a V6 box because of all of the recorded content, series links, searches etc. on our existing TiVo box. I believe that some settings can be uploaded from the old box to Virgin Media and downloaded to the new box after installation but I'm not familiar with the process. However, AFAIK, recorded content would be lost!
sorry to tag onto someone else's post but this issue has dogged me for months and months, unable to watch on demand or netflix with random crashes which resolve after 6 minutes or so. tried customer services a few weeks ago and was told that there was no problem and someone would ring back,which never happened.running the test on the service status page says "we think there is a problem", a reboot seems to take around five or six minutes to power up.any ideas guys.this is not one of the newer boxes but a tivo box not v6
I had this problem from the early hours of this morning until shortly after 9AM. I rebooted my TiVo box a couple of times several hours apart and ran the TiVo network diagnostics several times between 4AM and 9AM.
During the outage I was unable to access the Virgin Media website either! I could access the main page but couldn't log in or view the service status page and, of course, couldn't report the fault.