Virgin Media Community

[Wellrd121]

Recently had this box which works OK but I am surprised that it is always ON . When I shut the picture OFF the light on the front of the box turns red, as expected. But the box continues to make a noticeable noise  as if a fan or a disc is rotating? This continues and the top of the box is always hot. My older box was silent when turned off. The only way to silence my new box is to shut it off at the mains plug which I am sure is not what is recommended. At the moment my box is NOT silent whe OFF and is continually using electricity. ANY ADVICE FROM ANYONE?

[newapollo · Accepted solution]

Hi Wellrd121,

Have you tries setting the power saving options on your V6?

using the remote go to Home > Help & Settings > Settings > Devices > Power Saving Settings

[japitts · Accepted solution]

The HDD will need to spin up to manage EPG updates and run any scheduled recordings.

Otherwise... as per newapollo's suggestion 🙂