The tivo box is set up in our bedroom. The picture keeps constantly glitching despite numerous reboots. This has been going on for weeks. All candles are securely fitted.
The box is also very slow, I even did a full reset but to no avail.
If, by a glitching picture, you mean pixellation on live channels, that's a fault that usually means a poor signal somewhere.
Are you able to swap your 2 boxes around? That will help identify if the fault is with the box or some internal cabling.
You will likely end up calling this into VM Faults, but if you can identify the source of the issue, it will certainly help expedite the fix.
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