Hi @Damain
You probably won't be able to get it swapped out unless there are box issues, and then it would probably like for like.
If you also have VM broadband you might be able to get a free upgrade to the V6 box if you negotiate a new contract via Retentions (thinking of leaving us)
It's faster then the TIVO, has 6 tuners compared to 3 on the TIVO and some extra apps.
Dave
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