Virgin Media Community

[GL22]

Hi yes my neighbours have reported their pixelation issues to VM one has a engineer coming out. I can’t see that my box is at fault due to the fact my neighbours have the same issue. I agree with you I also think it’s a signal issue. 
Thanks GL22

[Gareth_L]

Hello GL22

Thanks for your post 

Please can you update this thread on how the Technicians visit went 

Just so we know its been fixed 

Gareth_L

[GL22]

Hi Gareth thank you for you response I am awaiting VM today between 4-7 pm I will post the outcome. I am hoping it’s a signal issue and can be fixed easily. 
Thank you again GL22

[GL22]

Hi Technician came out today and turn down the signals so will see how we get on hopefully all will be ok will keep you updated should problem reappear. Thanks for the help on this forum it is much appreciated.

GL22

[Hayley_S]

Hello @GL22,

Thank you for the update 🙂 I am glad to see that the engineer was able to fix this.

Have a lovely evening.