TiVo box upgrade

[place36]

Hello; I am looking to upgrade my Tivo box 500 GB ;and want the V6 BOX installed in place of  this.

Who knows how long I have had this tivo box ,so no wonder now faults are happening.On the red button the functions when I want a category keep skipping and this happens on my tv function too.

I would appreciate it if a representative from Virginmedia can send me a private message to sort this issue out 

Thankyou 

[japitts]

Your post has been moved to a new thread.

To assist VM, can you be more specific about some of the faults your TiVo has? And confirm you have VM home broadband.

[place36]

Thankyou Japitts for doing this

[japitts]

To assist VM, can you be more specific about some of the faults your TiVo has? And confirm you have VM home broadband.

[place36]

Updating on my question and awaiting a reply from Virgin Media Rep;

Posted yesterday and if it helps I have a broadband ,tv and telephone package with Virginmedia.

Would appreciate if this can be rectified as soon as possible

[japitts]

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@place36 wrote:

Updating on my question and awaiting a reply from Virgin Media Rep;

Posted yesterday

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There's no need to create new threads for the same query, just use the "reply" function in your existing post to answer the previous queries. Staff can take a couple of days to respond, more so at weekends.

What faults do you have with your TiVo box?

[Nathan_B]

Hi there @place36 👋 Welcome back to the forum and thanks for your post 😊

I'll certainly be happy to help with upgrading your box. I'll send you a PM to confirm some details so this can be done.

Regards

Nathan

[Nathan_B]

Thanks for chatting with me via PM @place36 😊 Glad I could help you with this.

Let us know if you need anything further, we're always happy to help.

Regards

Nathan