Virgin Media Community

[maxmakin]

Hello

So our box is stuck on the 'Starting up...' screen has been for hours. The furthest right light on the front is solid blue, and the one to the left of it is flashing red. Anyone know what's going on? 

Cheers

[Emma_C]

Hi Maxmakin, 

Thanks for your post and welcome to our community. 

Really sorry that your TiVo box is stuck on the start up screen, this ins't good at all. 

Can you advise if this has been sorted since your post on Sunday? 

If not then let us know and we can arrange for some checks to be done or a new box and engineer sent. 

We look forward to hearing back from you.