TiVo box keeps showing wellcome sign and flashing amber

[Gavleoedm82]

Has this occurred with people.

Trying to use our TiVo box in our bedroom for 2 days and it’s showing wellcome sign then disappears and brings the wellcome sign back and then flashes amber on and off for a bit after a few times.

[japitts]

Sounds like your TiVo is stuck in the reboot loop and won't startup. It has a fault - there's a good chance it'll need replacing.

You can report this one of two ways.. 1: Call in, 0345 4541111 (or 150 from a VM phone) and choose the "I have a fault" options, 2: Wait here for forum staff to respond, perhaps a couple of days.

[Paulina_Z]

Hi @Gavleoedm82,

Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're experiencing some issues with your TiVo box at the moment. I can see that @japitts advised you correctly to contact our technical team directly as this seems like a technical issue with your TV box. 

Have you been able to take a look at our TV Faults page to see if this can help resolve the issue?

Can you tell us if you've been in touch with our team about this issue yet? Please let us know so we can help further if needed.

Thank you.