Virgin Media Community

[garypjackson]

Anyone else finding the sound quality on this series really bad?  Ads and other programmes are fine.

[japitts]

Are you watching this on the linear channel (126 for SD, 212 for HD) or OnDemand (SD only)?

[garypjackson]

Channel 126

[Robert_P]

Hi garypjackson

Thanks for taking the time to raise the sound quality problems on The Gulf, we appreciate you raising this.

Have you been able to try the content via the HD channel or On Demand to see if the sound quality issues are still present?

Please let us know.

Rob

[garypjackson]

Thanks Rob.

I can't get alibi HD but on catch up it sounds no different.

It's as if the soundtrack is at a lower bitrate than other programmes 

[garypjackson]

May be nothing but according to my tivos diagnostics alibi audio is mpeg2 whilst other channels with no problems are mpeg1 

[Kath_F]

Hi garypjackson, 

Thanks for coming back to us on this one. 

As there doesn't seem to be an issue with other programmes, it sounds as though this is the programme itself as opposed to channel specific. Especially as it's happening on the Catch up content for the programme as well as the live channel version. 

Can you keep an eye and let us know if you notice this happening on any other channel/programme? 

Let us know. 

Thanks,

[garypjackson]

Thanks will do