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Message 21 of 37
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Re: Terminator caps

Hi Jason, 

 

Thanks for your post. 

 

I can see Karen_A has already replied to your thread here: Re: terminator caps

 

Please make sure you are only posting once about your issue. We understand it's frustrating when something's not right however posting more than once about the same fault makes the boards look busier than what they actually are. It also means we could take longer to reply due to needing to sift through duplicate posts.

 

Have a look at my reply on the other thread and stick with that one so we keep all the information in one place. 

 

Thanks, 

Kath_F
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Message 22 of 37
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Re: Terminator caps

Hi Mazzall,

 

Thanks for your post.

 

I have already replied to your post here: Re: Terminator cap please

 

Please make sure you are only posting once about your issue. We understand it's frustrating when something's not right however posting more than once about the same fault makes the boards look busier than what they actually are. It also means we could take longer to reply due to needing to sift through duplicate posts.

 

Have a look at my reply on the other thread and stick with that one so we keep all the information in one place. 

 

Thanks, 

Kath_F
Forum Team



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Message 23 of 37
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Re: Terminator caps

I know this topic was started a long time ago, but you only need a termination cap on the equipment YOU ARE KEEPING and that's only if nothing is attached to it. In other words, if you are only sending back a TiVo box and keeping a modem/router (and it's going to remain active) then rather than using a terminator cap, simply remove any splitter which would have been used to split the signal to your modem/router and TiVo and attach the input cable directly to the modem/router.

The other reason you might need one (and this is a little more technical) is if you are keeping the router/modem to act as a network switch (or DHCP). In which case you would need to put one on the back of the router AFTER removing the cable. This then allows you to use the modem/router to boost your wireless signal and use it as a wireless AP.


Chris
Virgin Business Hitron CGNV4 (FW:4.5.10.142-SIP-UPC - RETIRED)
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Message 24 of 37
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Re: Terminator caps

Hi I also have not received any terminator caps. Would these affect my freeview connection?
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Message 25 of 37
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Re: Terminator caps

no as your free-view is though a Arial and not the VM cable

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Message 26 of 37
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Re: Terminator caps

Rose

Could you explain where exactly we put the terminator caps?

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Message 27 of 37
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Re: Terminator caps

Where do we fit the caps? they wont fit on the end of the coaxial F type connector.

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Message 28 of 37
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Re: Terminator caps

Our router is upstairs so isn't part of the issue.

The coaxial cable comes to the TV box ( we are sending it back) through a cable in the downstairs wall - the terminator cap won't fit the F type connector on the end of this coaxial cable. Does this matter? The wall box is not easily accessible and  we don't mind leaving the unused white coaxial cable there.

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Message 29 of 37
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Re: Terminator caps

Hi,

i have also not received the terminator caps - I think I need 2 of them - could they please be sent?

thanks

ian

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Message 30 of 37
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Re: Terminator caps

Hi Kath, please could I also be sent 2 female terminator caps? I was sent the wrong ones, called customer service up who passed me to the tech team but I don't have much confidence the agent on the line was interested in my issue. Please help.

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