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Technical issue

I have just run a check on the Tivo box .  Its shows that there is a technical issue. I have rebooted it and the same issue comes up .  The box has been replaced in the last few weeks . Does this mean there is a connection problem?  Do i need an engineer to fix it? Advice please! 

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Re: Technical issue

If you are running the Port Configuration Test, it's normal for it to fail.  It doesn't indicate a problem.

Is there anything actually wrong with your service?

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Re: Technical issue

Thank you for telling me about the port configuration test.  it is interesting to hear that it usually fails.  is there a reason for this?

The new Tivo box seems to be working with no problems .  What is the difference between a tivo box and a T6 box?

Cheers

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Re: Technical issue

If you mean the V6, it runs the same software as the TiVo but is a much newer box with a few improvements.

It has 6 recording tuners rather than the TiVo's 3. It is much quicker at general operation, apps much more usable and it has additional apps that the TiVo doesn't carry (Amazon Prime, ITV-Hub, 4od & My5)

But it doesn't have an internet connection inbuilt so needs a connection to your Virgin homehub to go online. If you don't have VM broadband, you can't have a V6.

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