Virgin Media Community

[Diane10]

Hi! I have been having issues with my Virgin TV its been going on for days. I tried rebooting, didn't work. Tried to unplug and turned off everything, worked for a bit then stopped again. Now its just stuck at ‘starting up’ with the tv box flashing yellow, red then blue lights repeatedly. Please help. Thanks. 

[colchio]

I'm having exactly the same problem. Tried contacting virgin but they said they would send me a text message so I can contact an engineer direct but needless to say never got text

[colchio]

I finally got in touch with virgin and now I'm getting brand new v6 box, increased broadband to 550mbs, virgin mobile sim and £40 a month off my normal bills. Worth the 45min wait to get through.