on 09-03-2023 16:22
We've just bought a new Sharp TV and I'm looking for the pairing code for my Tivo remote.
Sharp's support line say that they don't support Virgin media remotes but I was wondering if I just need the correct code. The TV is model 40CI1KA
Grateful for any help
Many thanks
Steve
on 09-03-2023 17:26
Hi Steve,
You've posted in the Tivo forum so I'm assuming you have one of the older Tivo boxes.
If so the following thread should help Managing-Your-Account-Cable/Remote
However, since this is your first forum post you may be a new VM user, if so you will have a 360 box.
You can confirm which box you have by looking at the following page
https://www.virginmedia.com/care/tv-fault/which-tv-box
Please update the thread either way so we can help further if necessary.
on 09-03-2023 18:29
It's a Tivo box
Thanks
on 11-03-2023 16:08
I've tried doing the manual method to input about 40 codes to my virgin remote but it hasn't worked. I think my next step is to use the 'scan' method to run through all the codes.
Can any one advise please?
Many thanks
Steve
on 13-03-2023 08:46
I spent about 40 minutes sending the codes to the TV using the scan method but no progress.
Would I be right in thinking that my remote contains lots of codes but as it is quite old that it might not hold the correct code for a brand new TV?
I would be very grateful for advice how to take this forward
Many thanks
Steve
on 15-03-2023 10:02
Hey Zef2911, thank you for reaching out and I am sorry to hear this.
We can't guarantee our equipment would work with any 3rd party equipment and when it does it might not work 100%
What error code is it giving you? Thanks
Matt - Forum Team
New around here?