on 25-12-2019 00:42
Recently the Subtitles on BBC are flashing 888 up in the corner at regular intervals when the subtitles are on. Any clue why this is happening and how to stop it?
Ta
Answered! Go to Answer
on 14-01-2020 22:18
on 15-01-2020 08:24
I noticed the 888 flashing when watching a bbc recording the other day and since then all BBC programmes I have recorded don't show subtitles.I've also noticed the picture quality of recently recorded BBC programmes is poor as well is this related to the problem? Programmes recorded from other channels are fine!
on 15-01-2020 14:35
on 15-01-2020 20:57
Hi VIPerson,
Thanks for posting. My apologies for this. Does the 888 flash on every program as I am unable to replicate the fault in the office. Also the subtitles not working on the recordings, does the program you're recording have subtitles for it?
Kind regards,
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on 16-01-2020 11:35
Hi John
Thanks for replying The 888 flashed up at the beginning of Holby city last night (Weds 8pm) which I watched live The other programmes I noticed the missing subtitiles when recorded were Best Home cook last Thursday and also Death in Paradise which I know do have subtitles. I do hope the issue is soon sorted
on 16-01-2020 11:40
Further to VIPerson answer. I have noticed it happens most frequently (but not exclusively) at the beginning/end of programs. Also in my case it happens on other channels not just BBC. Could send a screen picture if it helps, there is small blue box in right hand corner with yellow 'ceefax' style numbers
on 16-01-2020 16:53
I have the same problem. It started recently.
I've noticed it when watching BBC1 programs recorded on the VM V6 box and also watching programs as they are transmitted through the V6 box.
The Blue 888 appears if there is a pause in the subtitles for about 10 secs and disappears when the subtitles resume.
This is not apparent when I watch BBC directly on the TV.
I've switched off subtitles on the TV.
Reset TV to factory defaults.
Restarted the V6 box.
Switched HDMI ports
Switched HDMI leads.
I'm open to try any suggestions.
Roy
on 16-01-2020 17:39
on 16-01-2020 20:30
Yay!
The subtitles seem to be back on BBC on my tivio box Thank you whoever fixed it
on 19-01-2020 16:42
I have the problem as well - subtitles themselves working normally but the 888 appears on BBC1 recordings. Clearly a virgin network fault.