All of a sudden we have a tivo box that is taking forever to load. First it says "welcome" in lots of languages then "starting up" then goes blank then "starting up" again, then finally it loads displaying C130 error.
Obvious option but unhelpful. We don't switch it off, it is designed to power down to a sleep mode to save power. All we do is what we always did which is to press home on the remote. It used to startup quickly. It's in the last days that it is throwing C130 and crawling along.
Not a fan of wasting power so I would rather Virgin figure out what's wrong here.
Can I please just also check, is the Tivo box in question connected to the hub through a wired connection or is it through WiFi?
If it is connected through a wired connection can you check the ethernet cable is working by plugging both ends into the ethernet ports on the hub? If working the back of the hub will light up and you can reconnect one end to the Tivo box, if it doesn't light up the ethernet may need replacing.
Once this check is done and we're comfortable that the ethernet cable is working, can you please try rebooting the Tivo box and let me know if the error message still shows for you?
Menu displays with C130 top left. Internet works (I am typing to you over that link), wifi works and the TV streaming services work after some time. Just takes an age to start and an age to settle down.
I have now checked this now with a 2nd cable I know works as it is used for live service. Exactly the same experience is seen. Note also the starting up of the Virgin Media tivo box seems to then kill the internet service for up to 5 minutes. I will report direct as this is now getting very frustrating.