Menu
Reply
  • 2
  • 0
  • 0
Nav1g8r
Joining in
500 Views
Message 1 of 6
Flag for a moderator

Series removed

I record on series link Endeavour from itv  

I planned to watch the recordings  knowing that the itv hub would remove the episodes after a few weeks, all together, as a binge watch.

In mid January I noticed that all the episodes where in 'episodes' and I could watch them all back. I typed in 'Lewis' and saw them too. Great. 

I watched all of Lewis and came to watch endeavour today, 1st March, and the old episodes have been removed! 

Is there any reason why they are removed from the service? Or a list of deleted /available shows? 

0 Kudos
Reply
Highlighted
  • 834
  • 38
  • 72
Forum Team
Forum Team
421 Views
Message 2 of 6
Flag for a moderator

Re: Series removed

Hi Nav1g8r, 

 

Welcome to our community forums! 

 

I am sorry you've been having some problems with your recordings.

Have you checked your 'recently deleted folder'? 

Have you checked your recording settings are set to 'keep until I delete'?

 

Look forward to hearing from you, 

Hetty_R
0 Kudos
Reply
  • 2
  • 0
  • 0
Nav1g8r
Joining in
416 Views
Message 3 of 6
Flag for a moderator

Re: Series removed

Ah  it wasn't a recording, it was a series in the itvhub. I've found out that vm store series from itvhub in their service, that are not on the hub.

Granchester is another one that is stored.. Vm have removed them as the new bbc/itv app /subscription service is on its way and removed them all  

0 Kudos
Reply
  • 834
  • 38
  • 72
Forum Team
Forum Team
411 Views
Message 4 of 6
Flag for a moderator

Re: Series removed

Ah I see, we will have content available for a limited time on demand and catch up, this depends on the licensing agreements with have with the broadcasters. 

 

If you search the show on your set top box, you will be able to check if any reruns are scheduled and set it to record.

 

Let us know if we can help you with anything else. 

 

Thanks, 

 

Hetty_R
0 Kudos
Reply
  • 12
  • 1
  • 2
Shredder87
On our wavelength
85 Views
Message 5 of 6
Flag for a moderator

Re: Series removed

Virgin are full of BS.  It’s all a ploy to get you to purchase them from the Virgin Store.  I have had this happen to me on several occasions where I have set up a series link, and when some weeks later decide to watch it, bizarrely the 1st episode is no longer recorded.  When you click on it it says only available from the Virgin store in the options, yet if I go to a catch up service like BBCi player, funny how it’s available to watch !!!

0 Kudos
Reply
  • 16.1K
  • 1.68K
  • 3.68K
Very Insightful Person
Very Insightful Person
83 Views
Message 6 of 6
Flag for a moderator

Re: Series removed

You need to corroborate your assertion with detail.

Give an example where a BBC iPlayer program is not offered by V6 and only offered from the Virgin Media Store.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

Click to learn more about VIP

Use Kudos to say thanks

Mark as Helpful Answer if I've helped