on 25-08-2023 16:32
I have a replacement remote control for my Tivo box. Following the instructions I get to "Press and hold down <Control> and <TV> together" and the green light does flash twice. Nothing further happens and entering <0999> takes me to Channel 999. I was able to programme the previous remote control so it should be possible to programme the replacement remote control. I have not changed my TV.
What should I do now please?
Answered! Go to Answer
on 03-09-2023 17:31
That worked OK. I can now control the TV sound with my VM remote. Many thanks.
on 25-08-2023 17:55
Hi roxeth
Have you tried resetting the remote?
To reset your remote to its original settings:
Then either follow the instructions you used previously, or try the instructions on the following page
https://www.virginmedia.com/help/virgin-tv-lost-or-damaged-tv-remote/not-working-tivo
on 03-09-2023 16:05
<Press and hold down Clear and TV on the remote at the same time until the light on the top of the remote flashes green twice.> That works OK.
<Press Thumb's Down three times, then press OK The LED will flash green four times and exit programming mode> Nothing on screen on pressing thumbs down. Flashes green only two times and then locks up so I cannot get any further. This also happens with the old box! What to do now please?
on 03-09-2023 16:34
Hi again @roxeth
Sorry to see that didn't work. Did you also try following the instructions on the link I posted in my last message?
I've now enclosed a screenshot from page 3 of that link which, fingers crossed might work.
on 03-09-2023 17:31
That worked OK. I can now control the TV sound with my VM remote. Many thanks.
on 03-09-2023 17:36
Hi again @roxeth
Yayyyyy 😃
Thanks for updating the thread.