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Mickj100
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Problem with tv receiving everything but getting no picture

Virgin box not displaying picture everything else works 

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Christy_D
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Re: Problem with tv receiving everything but getting no picture

Good Evening

Thanks for your post and Welcome to the VM Community.

Can you navigate through the VM homepage, and see the tabs etc.

Is it just live TV that you have no picture on?

If so does it give any kind of Error code?

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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nodrogd
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Re: Problem with tv receiving everything but getting no picture

Are you seeing menus but no picture on channels?

If so, try another HDMI lead.

VM BB TV Landline PAYG mobile. Freeview/Freesat HD, Tesco Mobile. Customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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