You would hope Virgin read this board and try to do something about it. There is no point in us all ringing up for the robot on the other end to run through the reset script. The problem is the signal they're putting into the network from the hub or headend, and no amount of resetting or tech visits will fix it, as we all have the same problem on different boxes and tvs.
I posted 3 months ago, no-one from Virgin responded, but surprise surprise the Pixellation stopped, however, in the last few weeks it's been back, turning off seems to do nothing, last night I left the box switched off at the back for about an hour and half when Borderlands 3 came online and I wanted to get the game up and running, but today the pixellation was back, so that worked well, I'm also experiencing loss of all channels, the screen just goes black whilst the Tivo thinks about it, which made my series link recordings unwatchable, fast forwarding that isn't and On Demand that manages to shut down the whole system.....and they just put the price up, I love my Tivo when it works, but that's starting to be few and far times these days, can you just get it sorted Virgin, or at the very least tell us wth is going on.
BTW I only have TV, broadband wasn't invented when I got the forerunner of this via United Artists and I've never changed.