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JohnBExeter
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Pixelation on tv

Why do I get rubbish picture quality but no errors when I run tests online? Virgin "helpline" (sic) just fob me off and blame cables, weather and even me. Thus is not funny as I spend more every few months as Virgin love price increases!

I think it might be time to switch to Sky - am I the only one with this problem? 

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Re: Pixelation on tv

Hi JohnBExeter,

 

Thank you for reaching out to us in our community, I am sorry to hear you are having issues with your picture quality.

 

How have things been since your last post?

 

Kind regards

 

Paul.

 

 

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LittleMick73
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Re: Pixelation on tv

Hi you are best phoning, you have waited almost a week for a virgin person to respond to be then asked how are things.Regards Micky
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Re: Pixelation on tv

Hi Micky,

 

Thank you for your reply, I will be more than happy to look into this is if JohnBExeter is still having the same issue, as this post was 5 days ago this may have been resolved.

 

Kind regards

 

Paul. 

 

 

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