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Carolyn6
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Our TiVo box has started freezing on playback of recorded programmes

on ‎20-01-2021 19:16

Tivo box has begun to freeze when pausing/ rewinding live tv and also when playing back recorded programmes. Sometimes starts again but often jumps missing sections of the programme.

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japitts
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Re: Our TiVo box has started freezing on playback of recorded programmes

on ‎20-01-2021 19:42

Sounds like problems with the hard drive.

You can try a restart but it'll probably need calling into faults to be replaced.

150 from a VM phone or 0345 4541111 from any other phone.

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