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On demand down?

I see an outage for on demand a particular series Cobra whatever that is.  However that is not my issue.  I am watching something that is E4 on demand and have a series link in my home recordings.  Yet again I have been interrupted in the middle of watching it with on demand temporarily unavailable.  This is happening a lot recently and am a bit fed up with starting to watch something and being interrupted with this fault.  Happens too often. 

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Re: On demand down?

Thank you for your post Lilblue and sorry to hear you're having some issues with your On Demand services.

 

Could we please confirm if you've been experiencing any broadband issues at the same times as these? As On Demand needs broadband to connect and stream.

 

Could you please also try go through the following steps and let us know how this goes:

Home> Help&Settings> Settings> Network> Connect to Virgin Media Service Now

 

You may also want to try performing a reset of the Tivo box and Hub, ensuring the connection is secure going from the Hub to the Tivo box. 

 

Thank you, Emily.

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