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yorky_p
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Netflix, keeps dropping

Anyone else cc'd this problem. Netflix plays for about 20 mins then freezes. When checking with the gimme button, it seems as though the netwirk convention has dropped. I really about 5 mins then  I can restart, and it runs for another 20 mins or so

This seems to be a problem with the connection to the tivo box, as normal Internet is fine. 

This is very infuriating! 

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Message 2 of 6
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Re: Netflix, keeps dropping

Hi yorky_p

 

Thank you for visiting our community forum pages.

 

We're sorry to hear that you have experienced service issues when using Netflix. We can appreciate that this must be frustrating.

 

Have you seen any improvement since your last post at all?

David_Pn
Forum Team

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yorky_p
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Message 3 of 6
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Re: Netflix, keeps dropping

No. 

 

Have an engineer coming out, don't expect much 

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Re: Netflix, keeps dropping

Thanks for getting back to us Yorky_p, 

Has your engineer visit taken place yet? 

Let us know Smiley Happy 

Emma_C - Forum Team
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yorky_p
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Message 5 of 6
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Re: Netflix, keeps dropping

Yes thanks, and now I have a new tivo box seems to have solved the problem. 

Thanks

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Message 6 of 6
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Re: Netflix, keeps dropping

Ah great stuff, please let us know if you need anything else. 

Emma_C - Forum Team
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