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Netflix freezing

Hoping someone can help. Our TiVo box keeps freezing after about 20mins of using Netflix. Works fine on the V6 box downstairs but repeatedly stops working on the TiVo. Comes up with error messages and despite rebooting everything nothing seems to work.

In normal circumstances I would ring through to virgin but don’t want to overburdened the call centre. As a nurse I really understand that this is a first world problem! If someone could give some advice on other things I could try I would really appreciate it.

Thanks

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Re: Netflix freezing

Hi,


Have you managed to resolve this yet? If not I might be able to help - but may require account and area reference details If you still have an issue send me a private message.

I will need to test your services remotely.

To PM me, just hover over my profile picture and click Send Message when the option comes up. Please don't post any personal info in this thread as it's public.


Here to help! I'm a technician helping out whilst working from home. Find out more