Just started using Netflix past couple of weeks on a regular basis and every time and I mean every time I cannot get to the end of a programme without the stopping hitting 25% and bombing out to say try again. The next time I try it works.
I have used Netflix on my Fire Stick and even a awful internet connection at work on my phone and always works fine. Use it on my flashy V6 and I can't get through a film or anything without this happening on 200Mb connection. Clearly a bug on the box. Doesn't give Netflix a good name and having a 6 month trial courtesy of VM is not really helpful if the box cannot deal with it.
Managed to get through to VM technician and he said that there's a problem with around 2% of Sumsung manufactured Tivo boxes, but not those made by Cisco or the new V6 box. He's arranged an engineer visit to swap out our Tivo box. Will see if this resolves the problem.
I've had no problems using Netflix for ages on my old TiVo box, but since swapping for a V6 box, I get this 25% buffering problem on virtually every program we watch. It's very frustrating, had anyone found a solution, rather than a workaround?
Just a workaround...I've just bought a youview+ box for spare room and play Netflix through that with no problem. Note you need to connect Ethernet cable to modem directly so bought 2 Ethernet extender plugs as modem in separate room
The 25% buffering problem is without doubt a Netflix issue and Netflix understand the cause.
This saga has been going on for years and has been reported on many different devices old and new and many different ISPs slow and fast.
Many "solutions" have been trumpeted ranging from tweaking broadband settings, using an ethernet cable rather than wi-fi, switching from this box to that box, rebooting and resetting this device or that device.
The only thing that is 100% guaranteed to work is to stop using Netflix, it worked for me, since being on Amazon Prime I have not seen a single buffering 25% problem.
Want a solution to this problem, it is unsubscribe to VM. They are masters of waffle. If they had a any idea about this problem it would have been fixed long ago. I have had this problem for months now and tonight I put a Netflix movie on and it took a mere 30 seconds for it to freeze up on 25%. I am contacting VM and cancelling my subscription. Enough is enough. I pay about £70 a month for dozens of channels of utter garbage so it's freeview for me from now on. Don't take this crap, customer power is a wonderful thing
Exactly the same here. Tried to get on live chat and everytime I managed to get through all I got was a message telling me the opening times instead of someone to talk to. It said the latest the service closed at 8pm and I tried to get through for an hour between 6-7pm. I only have a mobile so ringing would cost a small fortune. I was happy enough with Netflix when it worked but am getting more and more hacked off with Virgin. As soon as I have looked into a replacement they are getting the boot.