Showing results for 
Search instead for 
Did you mean: 

NO TIVO service again

Joining in

Looks like the same problem as I had about 18 months ago  , I have sent a private message to the guy Gareth_L who arranged an engineer to visit me last time after I was without service for a very long period of time , hopefully they can fix it a lot quicker this time . Please send an enginner asap 🙂


Joining in

 also my broadand connection has gone now as well about 30 minutes later 😞

Very Insightful Person
Very Insightful Person

In what way is your TiVo TV service "down"? If you explain the symptoms, we may be able to help you - otherwise one of the VM staff members on here should be along in a couple of days to assist.

You can check for area faults using the automated status line 0800 5610061, but if you want an immediate response to a fault then you're best calling 0345 4541111 or 150 from a VM phone

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Hey Moonshine123, thank you for reaching out and I am sorry you are having some TV and internet issues.

I can see you have been speaking to my colleague about this already via PM, please do feel free to reach out if you need anymore assistance. Thanks 

Matt - Forum Team

New around here?