Virgin Media Community

[rensharr3]

Message appeared on screen DVR has detected a serious problem. The problem will try to be fixed and could take 3 hours. 

The error then went off and have just got Starting up on screen.

Tried to ring but informed office closed

[japitts · Accepted solution]

As you're probably aware, "DVR has detected a serious error" means a terminal failure of your hard drive.

C/S may have been closed when you called last night, but you do need to call to report this. They reopened at 8am this morning.

[rensharr3]

Thanks for your help. I have now got a new box.