Hi Micha0093,
Thanks for your post and welcome to our community.
Really sorry for the issues with your TiVo box, this isn't what we like to hear.
I'd also like to apologise for the delay in picking up your post, we have been busier than usual.
I've tried to have a look into things for you from here but I've been unable to locate your account.
Can you let us know if you're still having some issues?
Emma_C - Forum Team