My Tivo box keeps freezing and was stuck on the starting up page for an hour! I know have the error code M63 telling me to call but I cant get through to anyone as I just get “call centre is closed due to Coronavirus” and then the phone cuts off! Anyone any ideas of how to solve this?
Yes I am still having issues, the error code M63 seems to have cleared but the box is very unresponsive when trying to change channels and takes about 10 minutes. I am unable to watch anything On Demand or that is in “My Shows and Recordings” If I pause Live TV, once I hit play again it freezes and then goes into “Starting Up” which takes about 30 minutes a time. I have tried calling on several occasions but cant get through