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Episodes missing from on demand service

I have the Walter Presents series The truth will out on a series link. I have watched 1-7 and clicked on episode 8 last night only to find it plays episode 1 again. The synopsis reads for 8 but it's actually 1 being played again. Also The Passenger on More4 was not aired Friday instead a repeat of 1970's sitcoms. Episode 5 should have been shown. This also is not available and there was no mention of it being aired at another time. We had this problem with Cobra until it was corrected. Have done all the usual resets etc. Has anyone else got this problem. 

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Re: Episodes missing from on demand service

Hi sportagegirl,

 

Thanks for posting and apologies for the TV issue with this program. There was an issue that we were aware of but all should be fixed 🙂

 

Kind regards,

John_GS
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Re: Episodes missing from on demand service

Dear John,
The problem has not been fixed! Last week's 5th episode was missing as is this week's 6th and final episode. Not impressed.
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Re: Episodes missing from on demand service

Hi Toomanyrepeats,

 

Thanks for posting and welcome to the community. Is this in relation to the Truth Will out? If so, they are all there in the On Demand section. Please go to Home, then Search, type the program in and you should see all episodes 🙂

 

Kind regards,

John_GS
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Message 5 of 11
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Re: Episodes missing from on demand service

Agreed still not been aired. I have emailed ch4 for an explanation 

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Message 6 of 11
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Re: Episodes missing from on demand service

For some strange reason that More4 havent explained, they appear to have cancelled The Passenger without any explanation whatsoever.

That's probably why they aren't on catch-up?

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Re: Episodes missing from on demand service

"Is this in relation to the Truth Will out?"

Nope, it's episodes 5 & 6 of The Passenger.

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Message 8 of 11
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Re: Episodes missing from on demand service

I have received a reply from ch4 and apparently due to poor viewing figures the passenger has been pulled and is on all4

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Re: Episodes missing from on demand service

If it's on All4 only, what does this mean for us Virgin box users?

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Re: Episodes missing from on demand service

Hello @sherbetbizarre 

 

At the moment we only have episode 3 and 4 We are only able to provide our customer with what we are given by the content provider, If  channel 4 have decided that they don't want to show further episodes other than on all 4 it could mean that they will not provide us the content. 

 

Kind Regards 

Zak_M 

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