Virgin Media Community

[DWMCQUEEN]

Hi,

How do I arrange the supply and fit of a replacement virgin media brown box sited on the external wall of my house.
Recent windy weather has blown the cover off and left the cable and wiring exposed to the elements.

A quick response would be really appreciated.
Thanks
DWMCQUEEN

[japitts]

VM staff should be a long in a day or so to pick this up and can likely arrange this.

If you don't want to wait, you can call in via the usual route.

[Molly_T]

Hi @DWMCQUEEN, welcome to the community! Thank you for posting. 

I can see since posting you have been in touch and a technician has already attended to resolve this for you. 

Please let us know if there is anything further we can offer you assistance with. 

All the best.