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Parkey1
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Code 7400

on ‎10-08-2020 21:16

Installed our new TiVo box on Saturday and have had code 7400 since. Unable to get through to anyone for assistance and can’t seem to text chat. Is there a way to resolve this?

Thanks in advance!

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japitts
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Re: Code 7400

on ‎10-08-2020 21:27

Error 7400 means your box needs activating.

If you call 0800 9539500 with your box & account details, the automated service should take you through the activation process. It can't be resolved by posting on here, sorry.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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