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mojouk1
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Bad tv reception/pixelation area 20

Nearly every channel unwatchable for the last 2 hours due to pixelation / picture break up and sound dropping in and out. Can't reach anyone on the phone because its outside "normal" hours. I've checked all the connections and reset the tivo box 3 times now, nothing helps. Whats causing this?

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jpeg1
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Re: Bad tv reception/pixelation area 20

Is the broadband working OK?

Which TV box is it and how is it connected to the Hub?

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mojouk1
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Re: Bad tv reception/pixelation area 20

Broadband was working normally, the problem just affected the TV picture.

There were 2 VM vans in my street at a neighbours house prior to my TV picture problems so i'm inclined to think that the engineers broke something lol.

Anyway, I called VM the following morning while the problem was still ongoing and was told they would send someone to check for a fault outside. 2 hours later the picture was back to normal which is strange seeing as no one came to my address or was seen outside. I received no follow up call to ask if the service was working properly now either.

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Martin_N
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Re: Bad tv reception/pixelation area 20

Thank you for that information. Just to confirm how many Tv boxes do you have?

 

^Martin

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