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Gmeilack
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Anybody actually got through to customer services?

Is it actually possible to get through to Virgin customer services?

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Ma4
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Re: Anybody actually got through to customer services?

I’ve been trying for ages - I’ve hung on for 50 minutes 4 times in the last couple of days!

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LittleMick73
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Re: Anybody actually got through to customer services?

Hi of course it is if you call first thing in the morning 8am you should get through quicker, I phoned last week before 9am and had very little problem.Regards Micky
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Gmeilack
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Re: Anybody actually got through to customer services?

 Managed to get a response from Virgin. Simply cancel your direct debit and they ring you the next day to see why! My Tivo box has now been fixed! Smiley Happy

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