Wireless Wifi Doorbell Camera compatibility

[carolefred]

Looking to buy a wireless wifi doorbell camera but it states that it's only compatible with 2.4GHz wifi and does not support 5GHz wifi. I have a Hub 5 Virgin Media router but I can't figure out if I'm on 2.4 or 5 GHz. Any suggestions?

[Client62]

All Virgin Media Hubs support both 2.4 and 5GHz Wi-Fi.   Login to the Hub menu and you can see this in the Wireless Configuration.  Some customers find it helps to turn off the 5GHz Wi-Fi from the Hub for a period just leaving the 2.4GHz band running, this ensure your mobile and the door bell are on the same band during the setup process.