Spoiler: Virgin isn't bottom.
Highlights of the review:
Pros
Lightning-fast advertised speeds
Cons
Low value-for-money rating, poor technical support, not as widely available as other providers
Which? verdict
Fast speeds, but prices are high and customers seem underwhelmed
Virgin Media's broadband satisfaction survey results
The lowest-rated of the Big Four, Virgin Media took the penultimate spot of the 14 providers in our league table, only managing to outdo John Lewis Broadband.