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Return old kit?

jt130692
Joining in

Hi,

Recently upgraded to Gig1 and recieved a new hub.

does anyone know if I could keep the Hub 3 and us it as an access point at the other side of my home? 

I don’t want to be charged for it. 

im using the boosters/pods but it’s still not as effective as a main cable.

 

thanks

1 ACCEPTED SOLUTION

Accepted Solutions

BenMcr
Very Insightful Person
Very Insightful Person
You'll need to send it back or you will be charged to replace it - customers can only have one Hub at a time.
**********************************
I work for Virgin Media - but all opinions posted here are my own

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4 REPLIES 4

BenMcr
Very Insightful Person
Very Insightful Person
You'll need to send it back or you will be charged to replace it - customers can only have one Hub at a time.
**********************************
I work for Virgin Media - but all opinions posted here are my own

Andrew-G
Alessandro Volta

Normally they will harass you to return the old hub (gone are the old days when they didn't give hoot).  If they do forget you could repurpose the hub as a wireless access point connected by ethernet, but in all honesty the Hub 3 wifi was never that great, and my personal experiments with both an old Sky hub and an old VM Superhub persuaded me that paying money for a dedicated device is better.  If all you need is an access point, the Netgear WAC104 is a decent choice for forty quid.  Also worth bearing in mind that a cable hub is a power hungry little beast because of the cable signal processing, and that's still whirring round even if there's no cable connection.  In three years that modest extra energy use would actually offset the upfront cost of that Netgear access point. 

Best get checking where the local drop off is at 

newapollo
Very Insightful Person
Very Insightful Person

Hi @jt130692 

You can request returns packing using the following link

virgin-media-return-or-recycle-equipment/request-returns-pack 

Here's a link to the https://www.collectplus.yodel.co.uk/store-locator?v=2. 

 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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