on 13-06-2022 21:51
Going to need the exterior wall box moved, which department is best to deal with this?
on 13-06-2022 22:18
You should call 150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults)
When calling Faults you will hear the automated response asking you to press 1 for the link to online support etc
Ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and book the tech for you
on 14-06-2022 00:07